Our craft, up close.
Shipping
Dispatch
Current dispatch lead time on Ready to Ship items is 3-5 business days.
Any items listed as Pre Order will be delivered based on the ETA provided on the product listing. Please make sure you have taken note of this upon ordering.
Orders placed with a mix of Pre Order and Ready To Ship items can not be split-ship. We will hold the order until all items are ready to dispatch.
Order tracking
Australian orders can take 2-7 days.
International orders can take 2-3 weeks to arrive depending on your location.
Your shipment notification email will provide you with an Australia Post tracking ID. You can also log into your account at any time to check your order progress.
We strongly recommend keeping an eye on your parcel tracking and getting in touch if you notice anything abnormal about its progress.
Get in touch
You can reach out to us for recommendations, support or concerns at any time by emailing hello@creatorsfriendstationery.com
FAQs
Taxes and Duties
Domestic
All prices shown include a 10% Australian Goods and Services tax.
International
We are super lucky that Australia operates under free trade agreements with many countries, however countries that are not covered by an FTA may charge tariffs on low value imports.
As of August 19, 2024, all taxes and duties will be calculated and collected at checkout on your behalf to avoid any surprise customs bills.
Manufacturing and Sustainability
All of our notebooks are printed on uncoated, acid-free, pulp-free, and 100% FSC certified paper.
Our Hobby Notebooks are designed and assembled in our Australian studio using materials ethically sourced both locally and overseas.
All of our manufacturing partners are ISO14001 certified, 100% FSC certified, and members of AMFORI, the leading association for sustainable trade, and have been independently audited to ensure they meet fair, safe and healthy working conditions.
For more on our sustainability practices you can visit our sustainability page here.
Refunds and Returns
If you’re not satisfied with your product you can return within 90 days for a full refund.