Terms of service
Terms of Service
Last updated: 2026-03-04
Welcome to creatorsfriend.com.au, operated by Friend Notebooks Pty Ltd (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website without express written permission. The headings used in these terms are for convenience only and do not limit or affect the terms.
2. Accuracy of Information
We make every effort to ensure that the information on our website is accurate and up to date. However, we do not warrant that product descriptions, pricing, images, or other content on our site is error-free, complete, or current. We reserve the right to correct any errors and to update information at any time without prior notice.
3. Products and Pricing
All prices on our website are displayed in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to limit quantities of any products. We also reserve the right to discontinue any product at any time.
Product colours may vary slightly from images shown on our website due to differences in screen displays and photography.
4. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including stock availability, errors in pricing, or suspected fraud.
We accept payment via major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, Shop Pay, and Afterpay. Payment must be received in full before orders are dispatched.
5. Shipping
For full details on shipping methods, timeframes, and costs, please refer to our Shipping Policy.
We currently ship to Australia, the United States, United Kingdom, New Zealand, Canada, and select other countries. Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by customs, postal services, or other factors outside our control.
6. Returns and Refunds
For full details on returns and refunds, please refer to our Refund Policy.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Creator’s Friend Notebook Company and is protected by Australian and international copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
8. User Conduct
You agree not to use our website for any unlawful purpose, to violate any laws in your jurisdiction, to infringe upon our intellectual property rights or those of others, to submit false or misleading information, to upload malicious code, or to harass, abuse, or harm others.
9. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and policies of any third-party site you visit.
10. Limitation of Liability
To the maximum extent permitted by Australian law (including the Australian Consumer Law), Creator’s Friend Notebook Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or products. Nothing in these terms excludes or limits your rights under the Australian Consumer Law where they cannot be excluded.
11. Indemnification
You agree to indemnify, defend, and hold harmless Creator’s Friend Notebook Company, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these terms or your use of our website.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of our website after any changes constitutes acceptance of the new terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Friend Notebooks Pty. Ltd.
354 Flinders Street, Townsville City, QLD 4810, Australia
Email: support@creatorsfriend.com.au
Website: creatorsfriend.com.au
Related policies: Privacy Policy | Shipping Policy | Refund Policy
