Our Black Friday Sale will kick off at 8:00 AM AEDT on November 25, 2025.

Australia / NZ

• Brisbane (QLD): 7:00 AM AEST — Nov 25
  
  
• Sydney (NSW): 8:00 AM AEDT — Nov 25
  
  
• Melbourne (VIC): 8:00 AM AEDT — Nov 25
  
  
• Adelaide (SA): 7:30 AM ACDT — Nov 25
  
  
• Darwin (NT): 6:30 AM ACST — Nov 25
  
  
• Perth (WA): 5:00 AM AWST — Nov 25
  
  
• Auckland, NZ: 10:00 AM NZDT — Nov 25
  
  

North America

• New York: 4:00 PM EST — Nov 24
  
  
• Toronto: 4:00 PM EST — Nov 24
  
  
• Houston: 3:00 PM CST — Nov 24
  
  
• Los Angeles: 1:00 PM PST — Nov 24
  
  
• Vancouver: 1:00 PM PST — Nov 24
  
  
• Hawaii: 11:00 AM HST — Nov 24
  
  

Asia / Middle East

• Singapore: 5:00 AM SGT — Nov 25
  
  
• Hong Kong: 5:00 AM HKT — Nov 25
  
  
• Dubai, UAE: 1:00 AM GST — Nov 25

• Tokyo, Japan: 6:00 AM JST — Nov 25
  
  

United Kingdom

• London: 9:00 PM GMT — Nov 24

Europe

• Dublin, Ireland: 9:00 PM GMT — Nov 24
  
  
• Paris, France: 10:00 PM CET — Nov 24
  
  
• Berlin, Germany: 10:00 PM CET — Nov 24
  
  
• Amsterdam, Netherlands: 10:00 PM CET — Nov 24
  
  
• Madrid, Spain: 10:00 PM CET — Nov 24
  
  
• Rome, Italy: 10:00 PM CET — Nov 24
  
  
• Vienna, Austria: 10:00 PM CET — Nov 24
  
  
• Zurich, Switzerland: 10:00 PM CET — Nov 24
  
  
• Stockholm, Sweden: 10:00 PM CET — Nov 24
  
  
• Warsaw, Poland: 10:00 PM CET — Nov 24
  
  
• Helsinki, Finland: 11:00 PM EET — Nov 24
  
  
• Athens, Greece: 11:00 PM EET — Nov 24
  
  

You can expect assorted savings of up to 40% during our Black Friday Sale, with discounts across a wide range of friend favourites and essentials. It’s the perfect time to stock up on planners, hobbies, gifts, and more. Please note that limited edition items and some new releases will not be included in the sale.

Our Black Friday Sale will start 8am Sydney time on the 25th Nov and End on December 1, 2025, 11:59 PM AEDT ⏰

Make sure you check the start time in your timezone (you’ll find it just a few tabs up). You don't want to miss this.

✨ Place an order for a chance to win your entire cart ✨

Each day until the end of our Black Friday sale, one lucky order will win their full purchase back — up to $1000 AUD

The winning order will receive a special Ticket inside their package. We will also announce the winning order numbers on our socials.

Every purchase over $100 AUD will include a Free 3-PK of unreleased Sketch Pencils

We cannot honour the discount once the sale period has passed. 

Yes, all gift cards and account credits will be honoured during the sale.

No, the sale will not combine with discount codes.

If you have made an error such as incorrect shipping details, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. INCORRECT SHIPPING ADDRESS - #111000

If you have forgotten to add an item to your order, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. ADDITIONAL ITEM REQUEST - #111000

Once your order is on its way, you will receive a shipping confirmation email to your address including tracking details. We strongly recommend keeping an eye on this tracking to ensure your package has a smooth delivery. 

If you have not received your tracking ID and believe you should have, please double check your spam folder before contacting us for support.

No problem. As long as your order has not yet been dispatched we will do our best to process your cancellation. Please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. CANCEL ORDER - #111000

If you have forgotten to add personalisation to your order, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. PERSONALISATION UPGRADE - #111000

We are expecting 7-10 day dispatch. However, due to high order volumes, there may be unforeseen delays. We appreciate your understanding. Once your order has been dispatched, estimated shipping times are as follows:

Domestic:

Australia Post Standard Shipping: 2-7 business days

Australia Post Express Shipping: 1-4 business days

International:

DHL+ Express International Shipping: 2-6 business days

Dispatch and pick-up occur only on standard business days. Business days exclude all weekends and public holidays in Queensland, Australia.

Yes, Creator’s Friend will ship internationally. Please search for your delivery address on checkout for shipping and tax estimates. 

All domestic and (standard) New Zealand orders can provide a PO box as a shipping address. All International orders cannot due to DHLs requirements.

If you are an international resident and have provided a PO box at checkout, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. ADDRESS CHANGE - #111000

If you are wanting to change your address, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. ADDRESS CHANGE - #999999

We will try our best to action your request before your order is dispatched, but during this busy period it may not be possible for us to make changes to confirmed orders before they're processed.