Our 3rd birthday sale is on the 3rd of October (AEST). Find the time in your respective time zone below: 

London, UK - Wednesday 2nd 10:00pm
New York, USA - Wednesday 2nd 5:00pm
Los Angeles, USA - Wednesday 2nd 2:00pm
Auckland, NZ - Thursday 3rd 10:00am
Brisbane, AUS - Thursday 3rd 7:00am

Our entire site will be marked at a 30% off discount, this includes our bundles that are already discounted.

We will have 3 free gifts running which have the following thresholds:

• Spend over $50AUD and receive a free magic book
• Spend over $100AUD and receive our exclusive birthday gift collab with Salt Lab*
• Spend over $120AUD and receive a free folio in your choice of colour

*only available for the first 150 orders over $100AUD

Our 3rd birthday sale will go for 3 hours only and will end at 10:00am AEST.

Once you spend over the threshold of each gift, the item will automatically be added to your cart. The thresholds are as follows: 

• Spend over $50AUD and receive a free magic book
• Spend over $100AUD and receive our exclusive birthday gift collab with Salt Lab*
• Spend over $120AUD and receive a free folio in your choice of colour

*only available for the first 150 orders over $100AUD

We cannot honour the discount once the 3 hour time frame has passed.

We have teamed up with Aussie brand Salt Lab to bring an exclusive gift to our birthday sale. The ultimate self care kit.

This gift includes 1x Salt Lab Magnesium Oil Spray and 1x Creator’s Friend Rituals Friend. (RRP: $51.95AUD)

Spend over $100AUD and the gift will be automatically added to your cart. We only have 150 sets available so make sure to get in quick.

Yes, all gift cards and account credits will be honoured during the sale.

No, the sale will not combine with discount codes.

Due to the quick nature of the birthday sale we cannot amend orders mid-sale. If you have made an error such as incorrect shipping details, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. INCORRECT SHIPPING ADDRESS - #111000

Due to the nature of the sale we are unable to add items post-sale. Please place a second order, and we will combine the two orders into a single shipment for you.

We estimated your order could take around 5 business days to be processed and dispatched. Once your order is on its way, you will receive a shipping confirmation email to your address including tracking details. We strongly recommend keeping an eye on this tracking to ensure your package has a smooth delivery. 

If you have not received your tracking ID and believe you should have, please double check your spam folder before contacting us for support.

No problem. As long as your order has not yet been dispatched we will do our best to process your cancellation. Please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. CANCEL ORDER - #111000

If you have forgotten to add personalisation to your order, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. PERSONALISATION UPGRADE - #111000

Due to high demand it may take us 5 business days to dispatch your order. Once dispatched, general shipping lead times are as follows:

Domestic (Australian)

Standard Shipping:
5 days dispatch
Australia Post (7-10 days) 

Express Shipping:
5 days dispatch
Australia Post (1-4 days) 

Priority Express Shipping:  
Dispatched within 1 business day
Australia Post (1 - 4 days)

International (New Zealand)

Standard Shipping:
5 days dispatch
Australia Post (7-10 days) 

Express Shipping:
5 days dispatch
Australia Post (3-5 days) 

Priority Express Shipping:  
Dispatched within 1 business day
DHL+  (1 - 3 days)

International

DHL Express:
5 days dispatch
DHL + (3-5 days)

Priority Express Shipping:  
Dispatched within 1 business day
DHL+  (3-5 days)

Please select PRIORITY shipping at checkout. This is the only way to jump the queue and arrange next business day dispatch for your order.

Yes, Creator’s Friend will ship internationally. Please search for your delivery address on checkout for shipping and tax estimates. 

All domestic and New Zealand orders can provide a PO box as a shipping address. All International orders cannot due to DHLs requirements.

If you are an international resident and have provided a PO box at checkout, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. ADDRESS CHANGE - #111000

If you are wanting to change your address, please email support@creatorsfriend.com.au ASAP and ensure the subject line of your email includes your request and your order number, ie. ADDRESS CHANGE - #111000